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2017 Caravan GT pulls to right


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6 replies to this topic

#1 bsturn83

bsturn83

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Posted 16 June 2017 - 06:14 PM

My brand new Grand Caravan GT less than 2k mies has been pulling to the right. Dealer checked alignment which was spot on, reversed front tires, it still pulls to the right. At 60 mph on a straight hwy. set it straight, let go of wheel and count, you don't get to 3 or 4 and it is over the white line. I need to keep constant pressure on the steering wheel to keep vehicle straight. Went back to Dealer yesterday, he said they don't have a clue, they would need to keep it a few days but they don't have a loaner. Anyone have any ideas or suggestions?









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#2 Whiteknight

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Posted 21 June 2017 - 09:07 PM

1 Would still rotate tires front to back. 2 R&P pressure applying more pressure to right side in rack. 3 rear alignment thrust angle excessive. And just because it's in specs could also cause a pull. There's good specs and bad good specs. Hope this helps

#3 bsturn83

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Posted 24 June 2017 - 02:30 AM

Thanks Whitenight for your input. I have an appointment next week with the Dealer I bought the car from, hopefully he will have more interest than the local one I went to. The rotary valve on the rack and pinion steering must have an adjustment but  that might not be the cause.

 

I've had one service rep. tell me that the factory sets the steering to pull to the right in case you fall asleep while driving. Anyway, I'll post what I find out next week. Thanks again.



#4 Squeak

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Posted 01 February 2018 - 12:45 PM

You didn't post what you found out - but I have heard the same about manufacturers setting a right turn tendency (left turn in the United Kingdom - which is where I heard it).



#5 bsturn83

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Posted 01 February 2018 - 04:25 PM

Thanks Squeak for reminding me. All in all it has been a terrible experience and a major loss of money, 1/3 of purchase price down the drain and only 4 months of owning it.

Four trips to two different Chrysler dealers, rode with techs that admitted that it pulled to right but car was within specs. Two times I was told that FCA sets these passenger vans to pull right in case you fall asleep. The Chrysler rep. told me that it was the crown in the road! I even talked to an Attorney in Colorado who started saying the same thing. B.S.! I even drove a new Pacifica Limited and it did the same thing. Then I went and drove a new Toyota Sienna and it didn't pull right.

I have driven these roads for over forty years and in ten different vehicles including a Chrysler 300 and never did I have a car that would turn to the right when I released the wheel. I took video of this car going down the road at 65 mph on a straight section and released the wheel and with a fast count of three it had veered across the right white line. A Chrysler service manager viewed this video and said that was "drastic". I have written proof that service tech wrote that it pulled to right. FCA refused to do anything about it. I believe that FCA has a responsibility to tell buyers that their  mini vans drive differently than other vehicles and could be unsafe.

I am now driving a GMC Yukon for the past four months and it drives perfectly and stays on the road. I will never touch a FCA product again.



#6 TJL

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Posted 02 February 2018 - 08:20 PM

A pull to either side is usually caused by a bad tire, it does not have to be a front tire or even just 1 tire.

Both front and rear tires should be switched from side to side, or a complete new set of tires tried.

I worked for 10 years in a tire shop and have seen a new set of tires causing a pull when installed.

Wheel alignment specs. are set to counter a drift to the right caused by the crown of most roads, road crown is used so rain water will run to side and not pool on the road.

I have also seen defective or damaged hydraulic steering gears causing a pull.

In one severe case the steering wheel rotated on it's own when the engine is started with the wheels off the ground.



#7 bsturn83

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Posted 02 February 2018 - 08:49 PM

Yes TJL, what you say is correct but in my case it wasn't just my Dodge that pulled right, I test drove two other 2017 Grand Caravans and a 2017 Pacifica Limited, all brand new and all of them pulled to the right. As I  stated above, I then test drove a new Toyota Sienna and it did not pull right but drove straight.

 

Finally, I am inclined to believe two different Chrysler Service Advisors that stated quite clearly " They make these minivans pull to right in case you fall asleep, that prevents a head on crash"

 

 All Chrysler minivans pull to the right because they are adjusted that way at the factory! I am waiting on FCA to deny this.






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